When do tickets go on sale?
Tickets will go on sale a week or two before opening night. The shows listed on the tickets page will indicate when tickets go on sale.
How much do tickets cost?
Prices will be indicated on the tickets page.
Can I buy tickets for more than one performance all on the same order?
Yes. When your order displays, before you click on the “Buy” button you can click on another performance. Select seats for that performance and we’ll add them to your order.
Can I still buy tickets at the door?
Yes, we will have tickets for sale at the door.
Do I need a PayPal account to buy tickets?
No. You can pay with a credit card at the PayPal website. PayPal doesn't know which seats you've chosen, so be sure to come back to our website after completing your purchase so you can print your online ticket. Also, we do not recommend that you pay with a check or bank account, as it takes 3-5 days for your payment to clear but the hold on your seats expires after 13 minutes. See the question below about taking too long to complete an order.
Is this secure? What information do you store?
All the sensitive information from your credit card stays at PayPal. We never see it. We do get your name, email address, and phone number, which we use to send you a link for your electronic ticket or to contact you if there is a problem.
Do you mail me a ticket? How do I get the actual ticket?
We don’t mail you a paper ticket. After paying at PayPal, click on the “Print Tickets” link to return and display your electronic ticket. You’ll also receive an email with a link that will display your electronic ticket. Print that ticket and bring it with you the night of the performance.
What is a voucher?
Vouchers are coupons for tickets, and is how we distribute complimentary tickets. We also use vouchers if there is an error processing an order or for some other reason we need to issue a credit.
How do I use a voucher?
Your voucher will be sent in an email with instructions on how to use it.
What happens if I take too long to complete my order?
If the hold on your seats expires before you finish paying, another customer could come and purchase the seats you selected. In that case, we have your money but you have no tickets! Don’t worry, you’ll have to start the order process over again, but we’ll issue you a voucher so you won’t have to pay twice. You can easily avoid this hassle: just don’t dawdle.
Is there a limit to how many tickets I can buy?
The online box office limits you to 40 tickets per performance. But we’re happy to sell you more! Please contact us using the “Contact” link above and we’ll accommodate your group.
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