Tickets FAQ

When do tickets go on sale?

Tickets usually go on sale two weeks before opening night. The shows listed on the tickets page will indicate when tickets go on sale.

How much do tickets cost?

Prices will be indicated on the tickets page.

Can I buy tickets for more than one performance all on the same order?

Yes. When your order displays, before you click on the “Buy” button you can click on another performance. Select seats for that performance and we’ll add them to your order.

Can I still buy tickets at the door?

Yes, we will have tickets for sale at the door.

How do I pay for tickets?

You’ll need a credit card to buy tickets online. If you buy tickets at the door you can pay with cash, credit card, or a check made out to “Draper Community Foundation”.

Is this secure? What information do you store?

All the sensitive information from your credit card stays with our payment platform, Stripe. We never see it. We do get your name, email address, and phone number, which we use to send you a link for your electronic ticket or to contact you if there is a problem.

Do you mail me a ticket? How do I get the actual ticket?

We don’t mail you a paper ticket. After paying online, click on the “Print Tickets” link to return and display your electronic ticket. You’ll also receive an email with a link that will display your electronic ticket. Print that ticket and bring it with you the night of the performance.

I received a ticket voucher. What is that?

Vouchers are coupons for tickets, and is how we distribute complimentary tickets. We also use vouchers if there is an error processing an order or for some other reason we need to issue a credit.

How do I use a voucher?

Your voucher will be sent in an email with instructions on how to use it.

What happens if I take too long to complete my order?

If the hold on your seats expires before you finish paying, another customer may come and purchase the seats you selected. In that case, we have your money but you have no tickets! Don’t worry, you’ll have to start the order process over again, but we’ll issue you a voucher so you won’t have to pay twice. You can easily avoid this hassle: just don’t dawdle.

Is there a limit to how many tickets I can buy?

The online box office limits you to 40 tickets per performance. But we’re happy to sell you more! Please contact us using the Contact link above and we’ll accommodate your group.

What if my schedule changes and I can’t come? What if it rains and a show is cancelled or rescheduled?

All sales are final. No refunds. No exchanges.